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SUPPORT section of GR.COM

Whois

Check the domain you want using Centralnic's Whois service

CentralNic operates a standard whois server that you can use to check the details of any domain name registered with us. You can use any standard whois client (including the UNIX terminal client) to query our whois server at whois.centralnic.com.

We provide a web interface to our whois system. Simply enter your domain name in the text field and press the "Check" button

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Register a .GReat Domain Name for your website

GR.com Domain Doctor

The Domain Doctor is a DNS diagnostic utility. It can be used to troubleshoot problems with web, DNS and email. If you have a problem with a domain the Domain Doctor should be able to help you find out what's wrong.

The Domain Doctor checks each step in the chain that links hostname to IP address: from the DNS root, through the registry, to the end server. If it finds a problem it flags it for attention.

Use the secure login form at centralnic.com. Click the link below


At the form don't enter the "www" or the "http://" part of the name
For example for the name : "www.web.gr.com" enter "web.gr.com" (without quotes)

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GR.com Account Manager

If you are a retail customer, you can use the secure login form at centralnic.com. Click the link below..



CentralNic Managed DNS Service

The CentralNic Managed DNS Service allows CentralNic's direct retail customers to manage the configuration of their domain names without the burden of operating their own DNS servers. You can set up A records for your websites, and any number of sub-domains, as well as MX records for e-mail, and SPF records to help fight spam.

The Managed DNS Service is closely integrated with the Account Manager system - you will need to log in as the Technical Contact for a domain name before you can set it up to use the service. If you register a new domain name with us, you will be given the choice of using the service when you register.

The Managed DNS Service uses a robust network infrastructure that propagates real-time updates to our network of DNS servers. Our system takes all of the effort out of using your domain names - all you need to do is create your website and set up your mail server.

And best, of all, use of the service is completely free!

Click here to see the Terms and Conditions for the Managed DNS Service.

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Dispute Resolution - WIPO prices

GR.com Domain Names Registry follows Centralnic's Dispute Resolution Process through WIPO
WIPO has set the following pricing structure for their services :
You can read the pricing structure below or use the direct link to Centralnic.com page here :
https://www.centralnic.com/support/dispute/wipo-prices


WIPO Prices

The following schedule of fees applies in connection with any domain name administrative proceeding that is to be administered by the WIPO Arbitration and Mediation Centre.

Single Panellist
Number of domain names included in the complaint Fee
(United States Dollars)
1-5 1500 (Panellist: 1000, Centre: 500)
6-10 2000 (Panellist: 1300, Centre: 700)
More than 10 To be decided in consultation with the WIPO Arbitration and Mediation Centre


Three Panelists
Number of domain names included in the complaint Fee
(United States Dollars)
1-5 4000 (Presiding panellist: 1500, co-panellist: 750 Centre: 1000)
6-10 5000 (Presiding panellist: 1750, co-panelist: 1000 Centre: 1250)
More than 10 To be decided in consultation with the WIPO Arbitration and Mediation Centre

The fee consists of an amount to be retained by the centre as an administration fee and an amount to be paid to a panellist.

In the event of the withdrawal of a complaint or the termination of an administrative proceeding prior to the appointment of an administrative panel, for cases involving up to 10 domain names the centre shall withhold a processing fee in the amount of the centre's share of the total fee; for cases involving more than 10 domain names the centre shall determine in its sole discretion the processing fee to be withheld by the centre, subject to a minimum of US$ 700 for single member panel complaints and US$ 1250 for three member panel complaints. In the event of the termination of an administrative proceeding after the appointment of an administrative panel, the Centre shall determine in its sole discretion whether any amount of fee paid by either party shall be refunded.


Related content for Dispute Resolution Service :
  • Dispute Resolution Service
  • Dispute Resolution Policy
  • Rules for Dispute Resolution Policy
  • Mediation Procedure
  • Mediation Rules
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